Terms and Conditions
Sales conditions for all sites and training products created by Mylène RAAD and/or Master Your French.
Article 1 : Application
The present terms & conditions apply to all transactions made by any internet site that belongs to Mylène RAAD and Master Your French, including masteryourfrench.com.
Any person or company who validates a purchase via our sales platform online, pays by check, bank transfer, or in cash is considered as a client.
The only version of this document that is legally binding is the version available on this present page.
Article 2 : Purchases
All purchases made by a site that belongs to Mylène RAAD implies acceptance of the present terms and conditions.
Article 3 : Price
Prices are indicated in US dollars, tax included.
When a price conversion is indicated, it reflects approximately the conversation rate as indicated by the site xe.com at the date of the creation of the price list.
We take care to update our price lists each time we open registration for any online products.
Prices can be modified at any moment. Prices listed on our sites will be the prices applied when you pay.
Prices stated on quotes are valid for 30 days from the day the quote is issued.
Article 4 : Payments & payment plans
Unless specifically stated otherwise, payment is immediate, at the date of purchase. This includes pre-orders for products or services that will be released in the future. You can make payment directly via our sites, which are protected for secure online payments.
Online payments are managed by PayPal. All guarantees regarding the security of this system is entirely the responsibility of this site and your bank, and does not concern us.
Article 5 : Return and reimbursement conditions
In accordance with French law, you have 7 days from your purchase date to ask for reimbursement.
For online courses, I also offer an extended guarantee, which is generally 30 days from the date you buy your course. Guarantees are clearly indicated on the course sales page. After the guarantee period of 30 days, no reimbursements are given, as you have had sufficient time to evaluate the course and decide if it is right for you.
Article 6 : Protection of personal information
In accordance with French law on data liberties dated 6 janvier 1978, you have the right to access and correct any data that we have about you.
Be adhering to these terms and conditions, you understand and accept our policy on data protection and agree to us collecting and using this data.
You can unsubscribe at any moment from all communication related to Mylène RAAD and Master Your French. All you must do is click the UNSUBSCIBE link at the bottom of each email you receive from us.
We track traffic on our sites. For this, we use tools such as, but not limited to, Google Analytics and other tracking tools. This non-personal data allows us to improve your experience and personalize our sites according to frequent user use.
Article 7 : Applicable law
All clauses in the present terms and conditions, including all purchases, is covered under French law.
Article 8 : Affiliation and recommendations
In our newsletters, communications, and training programs, we may recommend other tools, websites, products, or services that could be useful for you in learning French.
When this is the case, we are generally partners with the companies selling these tools, products, or services, and we get a commission for recommending their products.
When this is not the case, we make this information clear.
Article 9 : Coaching and consultation services
Unless otherwise agreed by the client and Mylène RAAD, full payment will be required before any coaching or consultation begins.
Reimbursements of single sessions
When you reserve a consultation, coaching, or other sessions with me, I make a commitment to be available to serve you. This directly influences the number of clients I can serve. For this reason, I cannot offer reimbursement for any sessions that you reserved but failed to attend, and these will be deducted from the number of sessions in your package.
Article 10 : Information
Founder: Mylène RAAD
N° SIRET: 82313103200034
Headquarters: 7 bis rue du chapeau rouge, 2100 Dijon, France